• This course is designed for students wishing to improve their Telephone/Video Conferencing skills.


  • Students should have a beginning level (CEFR B1/IELTS 5) of English before attempting this course.
  • A computer with internet access (for forum posts)
  • A PDF file reader (such as Adobe Acrobat Reader)


  • Approx. 25 hours

Learning Outcomes:

After this course you will be able to:
  • Setup a tele/video conference call using Zoom/Tencent
  • Introduce yourself and others
  • Manage aspects of the call
  • Confirm information
  • End the meeting/call

VIP Silver – includes access to the practice tests (where appropriate) during the course and the End of course certificate.

VIP Gold – all VIP Silver features plus weekly forum feedback and weekly group conferences through Zoom or TenCent Meeting (Voov) where you can practice with an EDUZMS Education specialist.



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